Website Policy and FAQs
Information Regarding Your Purchase
Information about orders placed with LOVECUP.COM (order processing, shipping and handling, returns and/or exchanges), email firstname.lastname@example.org. Include order number in your subject line.
Do I need to pay Sales Tax?
LOVECUP.COM is required by Texas state law to collect sales tax on orders shipped within Texas. If your order is being shipped to another state, sales tax will not be added to your order.
What about Credit Card Security?
We work to ensure the security of your registration/billing information during data-entry by using standard encryption, 128-bit key Secure Sockets Layer software, which protects credit card information you transmit. You should protect against unauthorized access to your LOVECUP.COM user name and password and to your computer. Always sign off when finished using any computer.
How do I track my order?
When placing an order with LOVECUP, you will receive an order confirmation via email.
What if my product is out-of-stock or on back order?
Should an item on your order be out of stock, we will email the expected in-stock date. Remaining purchases will ship on-time and the out-of-stock item/s will ship when available with no extra charge..
What about personal information provided by me?
We do not require that you provide information about you when visiting the LOVECUP website. If you choose to give us information, you are giving your consent for LOVECUP. to receive/store it & use it to enhance and customize your shopping experience, and we may disclose it in very limited circumstances as described in this policy. If you do not agree with these terms, please do not use this site.
When I place an order, does LOVECUP need to know my shipping and billing address, credit card number and expire date?
Updating Your Information or Opting-Out
When you register at our website, you may opt-out of receiving future emails from LOVECUP. Click the “unsubscribe” link at the bottom of the e-mail you receive.
Information Sharing and Disclosure
In order to comply with applicable law, regulation, legal process or governmental request, we may disclose such information we have about you as we deem necessary, in our sole discretion. We may also exchange your personal information with other companies and organizations for credit fraud protection and risk reduction purposes.
Information Automatically Collected
Non-personal information and data might be automatically collected by us through the use of “cookies”, which are small text files a website uses to recognize repeat visitors, facilitate a visitor’s ongoing access to and use of the site, and allow a site to track usage behavior and compile data that will enable us to make content improvements. Cookies allow you to navigate throughout the site without having to log in over and over. They also allow us to give you information that is pertinent to you. You have the choice to opt out of the cookie at any time through your personal settings on your web browser; however, electing to do so may render certain functions within LOVECUP.COM inoperable.
LOVECUP.COM may hire others to perform certain business activities on our behalf including data analysis firms, customer support specialists, webhosting companies, and companies that fill product orders or coordinate mail-outs. These third parties may be provided with access to your personal information only to the extent needed to perform their functions. They may not use such information for any other purpose.
This website is not intended for use by children under 13. We do not knowingly collect personal information from any children under 13.
Business Assets and Transfers
As we develop our businesses, we might sell all or certain of our assets. In such transactions, personal user information may be one of the transferred business assets. By submitting your personal information on LOVECUP.COM you agree that your data may be transferred to such parties in these circumstances.
Works of authorship contained in this Site in the domain LOVECUP.COM, including but not limited to all design, text and images are owned, by LOVECUP and may not be copied, reproduced, transmitted, displayed, performed, distributed, rented sublicensed, altered, stored for subsequent use or otherwise used in whole or in part in any manner without LOVECUP prior written consent, except to the extent that such use constitutes "fair use" under the Copyright Act of 1976 (17 U.S.C. Statute 107), as amended. Unauthorized use of the materials appearing on this Site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.
Trademarks, service marks, logos and graphics (the "Trademarks") that appear on this Site are, registered and unregistered Trademarks of LOVECUP CO. or one of its entities.
If a user is unsure whether a trademark, service mark, logo or graphic is the property of LOVECUP.COM or if you have any questions about LOVECUP trademarks please contact email@example.com. LOVECUP™ will enforce its intellectual property rights and will actively seek the recovery of any costs and damages it may incur preventing the misuse or misappropriation of its intellectual property.