Website Policy and FAQs

Information Regarding Your Purchase

Information about orders placed with LOVECUP.COM (order processing, shipping and handling, returns and/or exchanges), email Include order number in your subject line.

Do I need to pay Sales Tax?

LOVECUP.COM is required by Texas state law to collect sales tax on orders shipped within Texas. If your order is being shipped to another state, sales tax will not be added to your order.

What about Credit Card Security?

We work to ensure the security of your registration/billing information during data-entry by using standard encryption, 128-bit key Secure Sockets Layer software, which protects credit card information you transmit. You should protect against unauthorized access to your LOVECUP.COM user name and password and to your computer. Always sign off when finished using any computer.

How do I track my order?

When placing an order with LOVECUP, you will receive an order confirmation via email.

What if my product is out-of-stock or on back order?

Should an item on your order be out of stock, we will email the expected in-stock date. Remaining purchases will ship on-time and the out-of-stock item/s will ship when available with no extra charge..

What is the LOVECUP Privacy Policy?

LOVECUP respects your privacy. LOVECUP created a Privacy Policy to govern how LOVECUP treats personal information you provide to LOVECUP. It is important to understand information we obtain about you during visiting to the LOVECUP. website and what we do with that information. When visiting LOVECUP.  you are adhering to this Privacy Policy and our Terms and Conditions. If you have any comments or concerns about the LOVECUP privacy policy, please contact us:

What about personal information provided by me?

We do not require that you provide information about you when visiting the LOVECUP website. If you choose to give us information, you are giving your consent for LOVECUP.  to receive/store it & use it to enhance and customize your shopping experience, and we may disclose it in very limited circumstances as described in this policy. If you do not agree with these terms, please do not use this site.

When I place an order, does LOVECUP need to know my shipping and billing address, credit card number and expire date?

Yes - We may use the information from signing up and surveys you provide to create and deliver newsletters, surveys or other communications to you that contain product information, beauty tips, promotions, coupons or information concerning your order. If you prefer not to receive such communications, please see email us. We also use information you provide to study generated statistics and generate marketing plans. We do not sell or rent your personal information to third parties without your consent, except as disclosed in this Privacy Policy.

Updating Your Information or Opting-Out

When you register at our website, you may opt-out of receiving future emails from LOVECUP. Click the “unsubscribe” link at the bottom of the e-mail you receive.

Information Sharing and Disclosure

In order to comply with applicable law, regulation, legal process or governmental request, we may disclose such information we have about you as we deem necessary, in our sole discretion. We may also exchange your personal information with other companies and organizations for credit fraud protection and risk reduction purposes.

Information Automatically Collected

Non-personal information and data might be automatically collected by us through the use of “cookies”, which are small text files a website uses to recognize repeat visitors, facilitate a visitor’s ongoing access to and use of the site, and allow a site to track usage behavior and compile data that will enable us to make content improvements. Cookies allow you to navigate throughout the site without having to log in over and over. They also allow us to give you information that is pertinent to you. You have the choice to opt out of the cookie at any time through your personal settings on your web browser; however, electing to do so may render certain functions within LOVECUP.COM inoperable.

We may also use temporary or “session” cookies to help you shop. These cookies will expire when you leave LOVECUP.COM. Some of our business partners may also use cookies on LOVECUP.COM. However, we have no access to, or control over, these cookies and do not accept any responsibility for the use of these cookies.

Third Parties

LOVECUP.COM may hire others to perform certain business activities on our behalf including data analysis firms, customer support specialists, webhosting companies, and companies that fill product orders or coordinate mail-outs. These third parties may be provided with access to your personal information only to the extent needed to perform their functions. They may not use such information for any other purpose.

Inapplicability of Privacy Policy to Links

This Privacy Policy applies only to the information we collect from users of LOVECUP AND LOVECUP.COM may contain links to or from other websites. We are not responsible for the privacy practices of other websites and urge you to read the privacy policies of other websites to which you link from LOVECUP.COM or otherwise visit.

Changes to the Privacy Policy

We may revise this Privacy Policy from time to time. If we decide to change our Privacy Policy, we will post the revised policy here, so we suggest that you periodically consult this Privacy Policy. Please note that our rights to use your personal information will be based on the privacy policy in effect at the time the information is used.


This website is not intended for use by children under 13. We do not knowingly collect personal information from any children under 13.

Business Assets and Transfers

As we develop our businesses, we might sell all or certain of our assets. In such transactions, personal user information may be one of the transferred business assets. By submitting your personal information on LOVECUP.COM you agree that your data may be transferred to such parties in these circumstances.

Copyright Notice

Works of authorship contained in this Site in the domain LOVECUP.COM, including but not limited to all design, text and images are owned, by LOVECUP and may not be copied, reproduced, transmitted, displayed, performed, distributed, rented sublicensed, altered, stored for subsequent use or otherwise used in whole or in part in any manner without LOVECUP prior written consent, except to the extent that such use constitutes "fair use" under the Copyright Act of 1976 (17 U.S.C. Statute 107), as amended. Unauthorized use of the materials appearing on this Site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.


Trademarks, service marks, logos and graphics (the "Trademarks") that appear on this Site are, registered and unregistered Trademarks of LOVECUP CO. or one of its entities.

If a user is unsure whether a trademark, service mark, logo or graphic is the property of LOVECUP.COM or if you have any questions about LOVECUP trademarks please contact LOVECUP™ will enforce its intellectual property rights and will actively seek the recovery of any costs and damages it may incur preventing the misuse or misappropriation of its intellectual property.

For more information, please call our Customer Care Experts at 1-800-518-2077